Privacy Policy and Terms and Conditions

Terms and Conditions for ِALGHANIM STORE Online Store:

Use:

The use of ِALGHANIM STORE electronic is subject to the laws in force in the State of Kuwait. Use is permitted for persons who have legal capacity according to local laws, while use by individuals under the age of 18 requires the consent of their guardian or responsible adult.

Payment Methods:

The payment methods available on ِALGHANIM STORE are used by providing your payment information to our payment provider. ِALGHANIM STORE offers products available in stock and uses various secure payment options such as Visa, MasterCard, and cash on delivery. In case the requested products are not available, we will inform you to take appropriate action. We protect our customers' data by not storing card information on the site and encrypting all data for security. Your personal information is not shared with third parties except legal authorities.

Prices:

At ِALGHANIM STORE we are keen to update and clarify the prices of products on our website. In the event that we discover any error in the price of the requested product, we will contact you to make the necessary correction as soon as possible.

Privacy and Security:

To ensure the confidentiality of your personal card information, it must be entered with each order. Choose your preferred payment method and you will be directed to MasterCard or Visa to provide us with your card details. We will verify the accuracy of your data and the information provided will be treated securely in accordance with applicable laws. ِALGHANIM STORE is not liable for any losses or damages resulting from fraudulent transactions occurring through the payment gateways used.

Privacy Policy

Data we collect

At ِALGHANIM STORE we collect your data to provide our services and process your purchases on the site and any possible subsequent claims. This data includes your address, name, gender, email, postal address, delivery address, mobile phone number and payment card details. We use this information to administer your account, verify and process financial transactions for payments you make online and conduct research to improve our site pages.

We pledge not to sell or share your personal data, including your credit card details and personal information, with third parties. We may update our Privacy Policy from time to time, so we advise you to visit this page regularly. Amendments will be effective from the date of update.

Account and Personal Data

When you register your account, you provide us with personal information to complete your electronic transactions. Your use of ِALGHANIM STORE means your agreement to our terms and conditions. The customer is primarily responsible for protecting his account, personal device, and all transactions made through his account. To protect customer information, we encrypt data in accordance with the Customer Privacy Policy of the Technology City Marketing Foundation. We are not responsible for anyone who is unable to protect his personal account or computer.

In case there are suspicious transactions in your account or if you are not satisfied with ِALGHANIM STORE's system in processing your personal information, please contact us directly via info@esmartby-kw.com.

You can access your personal account information and orders by logging into your account on the site. As a customer of ِALGHANIM STORE, you undertake to keep your personal data safe and not to make it available to any third party. We will not bear any responsibility if your traffic is leaked or used in an unauthorized manner. All activities related to transactions, communication and interaction on the ِALGHANIM STORE site are assumed to have been carried out with your consent and knowledge.

Other data we collect

We may collect data about the use of the Site, such as the number of visits, pages viewed, date of visit, browser used, platform, and information about how customers interact with the Site. We use this information to improve the user experience and develop the Site and Services. We may use cookies to collect this information and track your preferences on the Site.

Share your personal data

We may disclose your personal data to suppliers and other partners involved in fulfilling orders and providing services and support to customers. These parties must be committed to protecting your personal data and not using it for other purposes. We may disclose your personal data to the relevant government authorities upon request or as necessary to comply with applicable laws and regulations.

Update your personal information

You can update or correct your personal data by logging into your account on ِALGHANIM STORE. Please try to inform us of any changes to your personal data so that we can update our records and ensure that we provide you with the best services.

Protecting your personal data

We are committed to protecting your personal data from unauthorized access, unlawful use, loss, destruction and disclosure. We take appropriate security measures to protect your personal data, including using encryption technologies, securing networks and physical facilities, and providing training to our employees on the processing of personal data.

Changes to Privacy Policy

We reserve the right to modify this Privacy Policy from time to time. Modifications will be posted on this page and will be effective immediately when posted. We recommend that you review the Privacy Policy periodically to ensure you are aware of any updates. Your continued use of ِALGHANIM STORE constitutes your acceptance of the changes to the Privacy Policy.